Main Navigation

Case Studies

BT Telconsult Practices support your business transformation

BT Telconsult's clients worldwide range from fixed, to mobile and integrated operators, and face a wide range of challenges. Each engagement shares a common approach of collaboration throughout the project, a focus on measurable value generation and tangible deliverables, and engagement of relevant expertise from BT's knowledge network.

Due diligence enables successful acquisition for fixed operator in EMEA

A multi-billion dollar opportunity required a fast, reliable assessment of risks associated with the investment decision

Process excellence leads to increased speed to market

A well-defined product development process assists an incumbent launch new products in reduced timescales

Data and broadband product strategy delivers increased target ARPU

Client retention strategy linked to product strategy are key to increasing target market size for an incumbent

NGN Vision and Roadmap shows the way forward

A business case, strategic recommendations and implementation guidelines boost confidence for investing in NGN and rationalising current portfolio

Field force management architecture improves service delivery guidelines

An incumbent required a comprehensive approach to customer service management in order to overcome potential revenue decline due to challenges from competition

Overcoming key challenges for rollout of IPTV service to over 1 million customers

An alternative service provider required more than just a technical evaluation in scaling from a regional provider of IPTV to a national player

Wholesale operator and fibre infrastructure investment

Interim management establishes and launches high-capacity wholesale infrastructure provider in Africa

Evaluate Submarine Cable Business Investment

Market, Technical and Commercial assessment supports Subsea Cable Infrastructure Investment in the Middle East

Readying your systems architecture for the Next Generation Network transformation

Defining and agreeing an IT functional architecture removed one of the main delays and risks to an NGN transformation programme

Process vision helps achieve buy-in for NGN transformation

Developing a view of the future processes and operational environment enabled NGN transformation to gain momentum and get buy-in from the business

Improving response time to new market opportunities and competition

How accelerated development of marketing strategy and portfolio enabled a quick response to market opportunities and competition

Establishing effective portfolio management and governance

The introduction of portfolio management framework helps to ensure product strategy and project execution is always linked to the company’s business strategy with a structured methodology of prioritisation

Local Loop Unbundling (LLU) concept refinement

Leverage BT experience to audit the LLU implementations and investigated options for future transmission systems

Maximise NGN Investment

Maximise NGN investment through business transformation

Due diligence post-acquisition enables operator to determine optimum strategy for value creation

Having made an acquisition, a client required development of the practical programme of work needed to improve its underlying performance

Regulatory and business expertise is used to enable operator to apply for licence

A client needed help preparing a qualifying international license application and the skills to understand the optimal business strategy

Due diligence enables operator to mount a realistic bid for target

A client required a quick, realistic assessment of the value and risks associated with bidding for an operator in an adjacent market

Interim management ensures successful acquisition and profitability

A new entrant urgently required telco experience to manage operations and transform performance of their new acquisition

Telecom management doubles customer base in two years for mobile operator

Efficient management and restructuring resulted in rapid growth, and sale of around a 20% stake for more than US$168 million

Interim management transforms state-owned operator into private enterprise

Dedicated support and expertise made it possible to offer highly complex products that still met customer targets

Sales and marketing advice accelerates product development for fixed operator

Common product capabilities enabled a service-oriented approach to implementation, and simplified the migration to NGN

Business cases increase speed-to-market with new products for mobile operator

With no time to get up the learning curve on IP, an expert business case was urgently needed to launch a suite of IP products

New wave portfolio differentiates products for fixed operator in APAC

Growth into new markets was approached with greater confidence through timely knowledge sharing

Marketing advice establishes new revenue stream for mobile data platform

Local content providers were few and difficult to target until a portal allowed them to easily upload and manage content

Technology roadmap grows capacity five-fold for integrated operator in APAC

Grown from scratch to handle more than 20 million lines, the network needed the infrastructure to support another major leap in traffic

Technology audit tackles unforeseen difficulties of next generation network rollout in Asia Pac

NGN technical audit reveals challenges beyond technology domains that are crucial to address for successful deployments

A streamlined billing process assures revenue for integrated operator in APAC

Detailed audits of data processing pinpointed a major system problem, that once fixed, resolved billing complaints

Expert review enables compliant and efficient broadband service

Improved business processes proved crucial to respond quickly to changing regulation, market and technology conditions

Technology roadmap helps grow revenue and cut costs for mobile operator

Reduced network costs and efficient support of new services and applications were necessary to maintain growth

Expert training helps successfully realise international venture opportunity

An established domestic operator granted a license to provide international services urgently needed international experience

Sales and marketing insight enables application service provider to diversify

To diversify a product based portfolio to include managed services required an experienced operator’s perspective

Strategic transformation ensures international license and build for broadband

Investment in optical fibre, submarine cables and coverage to remote islands were required to secure an international license

Sales: +44 20 7777 6777

Address: 
BT Global Services
BT Telconsult
pp 27, Aldershot TE/TRS
Ordnance Road
Aldershot
Hants
United Kingdom
GU11 2AH