Challenge:

The client, a global mobile operator, had recently taken a majority stake in an incumbent operator and had inherited a partially constructed fibre infrastructure. The client needed to establish a wholesale company to generate revenue and develop the infrastructure. It required a team to structure and run the company, sell products and drive investment.

Solution:

BT Telconsult provided a team of interim managers and a general manager to define the company structure, set up its office, establish administrative processes and recruit and develop local staff. The team also undertook an audit of the market and developed product set, pricing and revenue forecasts. They then launched the company and products, and started taking orders and fulfilling customer demand. At the same time, the team created five-year business plans and annual budgets, and developed the infrastructure plans, working closely with the client’s technical team.

Benefit:

The client received a growing stream of revenue and orders from the fibre infrastructure and fully understood the long-term cashflow benefits of making further investment to grow the business. The client enhanced its reputation by acting as an enabler for improving telecoms availability in the country.