BT announced a new consulting agreement with MTN Nigeria Communications Limited under which BT consultants will partner with the leading African mobile operator to design and deliver enterprise services and solutions across Nigeria.
BT's proactive focus on value creation for customers, and rigorous customer listening programme were recognized by research analyst Frost and Sullivan
BT's priority for customer care helped it beat out nine competitors for the top award, building on acclaim in prior years where chief executive officer, Ben Verwaayen, was named the 'Most Influential Person in Communications'.
BT's energy efficient technology, disposal of redundant equipment, and initiatives to bridge the digital divide helped it stand out among the 2,500 companies assessed worldwide.
BT's ability to execute and completeness of vision set it apart as a leader among eight global providers in analyst Gartner's 2005 Magic Quadrant.
BT services ranging from secure data transfer to managed data networks, garnered top awards seventeen times since 2004 from industry analyst Telemark.
BT won for its 21st century (21C) operator services. The prestigious awards recognise those market players who, through applying effective techniques and strategies to their wholesale businesses, have established themselves at the forefront of the wholesale telecom industry.
Leading telecom research consultancy, ATLANTIC-ACM named BT the winner of the Best Customer Service Award at this year's Global Wholesale Carrier Excellence Awards. The awards were based on hundreds of wholesale customer evaluations of global carriers for the 2008 report - the industry's principle benchmarking study.
Nuetel communications, the main alternative telecommunication provider in Bahrain, announced the award of a multi-million dollar operations, marketing and consultancy contract to BT to operate Nuetel's infrastructure for the next three years and provide 24x7 technical support, monitoring and roll-out of leading converged services. This agreement is part of a strategic relationship between Nuetel Communications and BT covering technical consultancy and services development, joint marketing and the resale of BT's worldwide services.