Services

Infrastructure Consulting

The Infrastructure Consulting Practice focuses on improving the performance of your technical infrastructure, and transforming it in alignment with your business strategy. The practice covers networks, IT, systems and underlying operations, leveraging BT's leading know-how on 21C next-generation networks (NGN) and next-generation access (NGA). With our proven methodologies we provide you with advice to make the right technology and investment decisions.

BT has been at the forefront of technology in many infrastructure domains and is well placed to help you understand the upside potential and pitfalls of infrastructure transformation and operation. Our consultancy practice makes use of best-of-breed tools and techniques developed during our own journey to become a next-generation service provider. Techniques such as our approach to techno-economic modelling can help minimise investment risks. It can also provide significant value and insights to help you plan and implement NGN/NGA infrastructure change programmes.

Our Infrastructure Consulting Practice covers most aspects of telecom operators' infrastructures, systems and processes. In particular we have been engaged with telecom operators on the following topics.

21C Next-Generation Network Consultancy

The move from traditional legacy networks to all-IP fibre-rich broadband networks is a necessity for many fixed and mobile network operators in order to enable new converged service offerings at a significantly improved cost-base. However, a substantial technology change programme also brings risks. We bring thought-leadership and insights from BT's 21C and Super Fast Broadband programmes to support your transformation to next-generation networks and services and help you de-risk investment decisions and accelerate successful delivery through working with experienced associates. Our approach includes a business and technology audit, transformation roadmap, and building the feasibility and specification case. The first objective is to make an assessment of your existing market and operating conditions, as well as any NGN/NGA rollout you may have already commenced. This will then be used a baseline for producing a complete NGN/NGA plan to address those conditions. From this, detailed product, service, technology and operational specifications will enable you to progress with NGN/NGA design, build and operate stages in an optimal way.

Field Force Optimisation

The cost of operating a field force remains a considerable barrier to entry for telecom operators, and often ends up being outsourced. As parts of the field force have strong interactions with the external clients, optimising your field force with the help of BT Telconsult can lead to cost savings while also improving performance, customer satisfaction and employee morale. We leverage BT's long-standing experience in running a substantial field force as an incumbent operator with extensive investment in research and development on the optimisation of field force performance through automation and process engineering.

Next-Generation Wireless Technologies

2G, 2.5G, 3G, 4G…- the evolution of wireless technologies has gathered significant pace over recent years. BT has invested heavily in understanding next-generation wireless technologies, both as a practitioner and in our research and development activities. We continue to drive the development of wireless standards through industry forums such as the WiMAX forum and FMCA (Fixed-Mobile Convergence Alliance). Based on this commitment and experience, clients can seek our expertise and insights to help them make the right technology and business choices when it comes to next-generation wireless technologies.

Subsea Infrastructure Investment

BT has over 50 years of experience in submarine cable investment, planning design, procurement, implementation and operation. We also have one of the most extensive submarine cable route networks in the world. Our expert consultants are able to help manage your requirements in this specialist area, whether you are an operator or an investor; whether you are looking to initiate an investment, manage implementation of a project or provide operational support.

Network Cost Reduction

In today’s environment where investment capital is scarce, operators need to rely solely on their own ability to generate cash to fund their ongoing operations and expansion. BT has had to dramatically reduce its network expenditure both to fund large transformation programmes such as 21C but also to survive in an increasingly competitive environment. Our consultants can help you apply the same disciplines to your own operations, seeking to reduce both your ongoing operational expenditure but also taking a focused approach to your capital expenditure. This will maximise the overall cash contribution you obtain by building and maintaining your infrastructure.

Next Generation OSS Transformation

There are many drivers for OSS Transformation – improve organisational efficiency, launch of new products, change of business model, M&A, consolidation, field workforce optimization, end of life, architectural advances – sometime many of these arise simultaneously to heighten the need for a comprehensive next generation OSS transformation roadmap. BT has experienced many or all of these drivers in recent years but continues to enable customer experience improvements with a strong architectural approach to OSS re-engineering backed up with innovative performance measures and technology know-how. Consequently BT Telconsult is able to help telcom operator clients develop their strategic plans and provide specific expertise on design and implementation of technical solutions.

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The Infrastructure Consulting Practice focuses on improving the performance of your technical infrastructure, and transforming it in alignment with your business strategy. The practice covers networks, IT, systems and underlying operations, leveraging BT's leading know-how on 21C next-generation networks (NGN) and next-generation access (NGA). With our proven methodologies we provide you with advice to make the right technology and investment decisions.

BT has been at the forefront of technology in many infrastructure domains and is well placed to help you understand the upside potential and pitfalls of infrastructure transformation and operation. Our consultancy practice makes use of best-of-breed tools and techniques developed during our own journey to become a next-generation service provider. Techniques such as our approach to techno-economic modelling can help minimise investment risks. It can also provide significant value and insights to help you plan and implement NGN/NGA infrastructure change programmes.

Our Infrastructure Consulting Practice covers most aspects of telecom operators' infrastructures, systems and processes. In particular we have been engaged with telecom operators on the following topics.

21C Next-Generation Network Consultancy

The move from traditional legacy networks to all-IP fibre-rich broadband networks is a necessity for many fixed and mobile network operators in order to enable new converged service offerings at a significantly improved cost-base. However, a substantial technology change programme also brings risks. We bring thought-leadership and insights from BT's 21C and Super Fast Broadband programmes to support your transformation to next-generation networks and services and help you de-risk investment decisions and accelerate successful delivery through working with experienced associates. Our approach includes a business and technology audit, transformation roadmap, and building the feasibility and specification case. The first objective is to make an assessment of your existing market and operating conditions, as well as any NGN/NGA rollout you may have already commenced. This will then be used a baseline for producing a complete NGN/NGA plan to address those conditions. From this, detailed product, service, technology and operational specifications will enable you to progress with NGN/NGA design, build and operate stages in an optimal way.

Field Force Optimisation

The cost of operating a field force remains a considerable barrier to entry for telecom operators, and often ends up being outsourced. As parts of the field force have strong interactions with the external clients, optimising your field force with the help of BT Telconsult can lead to cost savings while also improving performance, customer satisfaction and employee morale. We leverage BT's long-standing experience in running a substantial field force as an incumbent operator with extensive investment in research and development on the optimisation of field force performance through automation and process engineering.

Next-Generation Wireless Technologies

2G, 2.5G, 3G, 4G…- the evolution of wireless technologies has gathered significant pace over recent years. BT has invested heavily in understanding next-generation wireless technologies, both as a practitioner and in our research and development activities. We continue to drive the development of wireless standards through industry forums such as the WiMAX forum and FMCA (Fixed-Mobile Convergence Alliance). Based on this commitment and experience, clients can seek our expertise and insights to help them make the right technology and business choices when it comes to next-generation wireless technologies.

Subsea Infrastructure Investment

BT has over 50 years of experience in submarine cable investment, planning design, procurement, implementation and operation. We also have one of the most extensive submarine cable route networks in the world. Our expert consultants are able to help manage your requirements in this specialist area, whether you are an operator or an investor; whether you are looking to initiate an investment, manage implementation of a project or provide operational support.

Network Cost Reduction

In today’s environment where investment capital is scarce, operators need to rely solely on their own ability to generate cash to fund their ongoing operations and expansion. BT has had to dramatically reduce its network expenditure both to fund large transformation programmes such as 21C but also to survive in an increasingly competitive environment. Our consultants can help you apply the same disciplines to your own operations, seeking to reduce both your ongoing operational expenditure but also taking a focused approach to your capital expenditure. This will maximise the overall cash contribution you obtain by building and maintaining your infrastructure.

Next Generation OSS Transformation

There are many drivers for OSS Transformation – improve organisational efficiency, launch of new products, change of business model, M&A, consolidation, field workforce optimization, end of life, architectural advances – sometime many of these arise simultaneously to heighten the need for a comprehensive next generation OSS transformation roadmap. BT has experienced many or all of these drivers in recent years but continues to enable customer experience improvements with a strong architectural approach to OSS re-engineering backed up with innovative performance measures and technology know-how. Consequently BT Telconsult is able to help telcom operator clients develop their strategic plans and provide specific expertise on design and implementation of technical solutions.

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The Infrastructure Consulting Practice focuses on improving the performance of your technical infrastructure, and transforming it in alignment with your business strategy. The practice covers networks, IT, systems and underlying operations, leveraging BT's leading know-how on 21C next-generation networks (NGN) and next-generation access (NGA). With our proven methodologies we provide you with advice to make the right technology and investment decisions.

BT has been at the forefront of technology in many infrastructure domains and is well placed to help you understand the upside potential and pitfalls of infrastructure transformation and operation. Our consultancy practice makes use of best-of-breed tools and techniques developed during our own journey to become a next-generation service provider. Techniques such as our approach to techno-economic modelling can help minimise investment risks. It can also provide significant value and insights to help you plan and implement NGN/NGA infrastructure change programmes.

Our Infrastructure Consulting Practice covers most aspects of telecom operators' infrastructures, systems and processes. In particular we have been engaged with telecom operators on the following topics.

21C Next-Generation Network Consultancy

The move from traditional legacy networks to all-IP fibre-rich broadband networks is a necessity for many fixed and mobile network operators in order to enable new converged service offerings at a significantly improved cost-base. However, a substantial technology change programme also brings risks. We bring thought-leadership and insights from BT's 21C and Super Fast Broadband programmes to support your transformation to next-generation networks and services and help you de-risk investment decisions and accelerate successful delivery through working with experienced associates. Our approach includes a business and technology audit, transformation roadmap, and building the feasibility and specification case. The first objective is to make an assessment of your existing market and operating conditions, as well as any NGN/NGA rollout you may have already commenced. This will then be used a baseline for producing a complete NGN/NGA plan to address those conditions. From this, detailed product, service, technology and operational specifications will enable you to progress with NGN/NGA design, build and operate stages in an optimal way.

Field Force Optimisation

The cost of operating a field force remains a considerable barrier to entry for telecom operators, and often ends up being outsourced. As parts of the field force have strong interactions with the external clients, optimising your field force with the help of BT Telconsult can lead to cost savings while also improving performance, customer satisfaction and employee morale. We leverage BT's long-standing experience in running a substantial field force as an incumbent operator with extensive investment in research and development on the optimisation of field force performance through automation and process engineering.

Next-Generation Wireless Technologies

2G, 2.5G, 3G, 4G…- the evolution of wireless technologies has gathered significant pace over recent years. BT has invested heavily in understanding next-generation wireless technologies, both as a practitioner and in our research and development activities. We continue to drive the development of wireless standards through industry forums such as the WiMAX forum and FMCA (Fixed-Mobile Convergence Alliance). Based on this commitment and experience, clients can seek our expertise and insights to help them make the right technology and business choices when it comes to next-generation wireless technologies.

Subsea Infrastructure Investment

BT has over 50 years of experience in submarine cable investment, planning design, procurement, implementation and operation. We also have one of the most extensive submarine cable route networks in the world. Our expert consultants are able to help manage your requirements in this specialist area, whether you are an operator or an investor; whether you are looking to initiate an investment, manage implementation of a project or provide operational support.

Network Cost Reduction

In today’s environment where investment capital is scarce, operators need to rely solely on their own ability to generate cash to fund their ongoing operations and expansion. BT has had to dramatically reduce its network expenditure both to fund large transformation programmes such as 21C but also to survive in an increasingly competitive environment. Our consultants can help you apply the same disciplines to your own operations, seeking to reduce both your ongoing operational expenditure but also taking a focused approach to your capital expenditure. This will maximise the overall cash contribution you obtain by building and maintaining your infrastructure.

Next Generation OSS Transformation

There are many drivers for OSS Transformation – improve organisational efficiency, launch of new products, change of business model, M&A, consolidation, field workforce optimization, end of life, architectural advances – sometime many of these arise simultaneously to heighten the need for a comprehensive next generation OSS transformation roadmap. BT has experienced many or all of these drivers in recent years but continues to enable customer experience improvements with a strong architectural approach to OSS re-engineering backed up with innovative performance measures and technology know-how. Consequently BT Telconsult is able to help telcom operator clients develop their strategic plans and provide specific expertise on design and implementation of technical solutions.

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The Infrastructure Consulting Practice focuses on improving the performance of your technical infrastructure, and transforming it in alignment with your business strategy. The practice covers networks, IT, systems and underlying operations, leveraging BT's leading know-how on 21C next-generation networks (NGN) and next-generation access (NGA). With our proven methodologies we provide you with advice to make the right technology and investment decisions.

BT has been at the forefront of technology in many infrastructure domains and is well placed to help you understand the upside potential and pitfalls of infrastructure transformation and operation. Our consultancy practice makes use of best-of-breed tools and techniques developed during our own journey to become a next-generation service provider. Techniques such as our approach to techno-economic modelling can help minimise investment risks. It can also provide significant value and insights to help you plan and implement NGN/NGA infrastructure change programmes.

Our Infrastructure Consulting Practice covers most aspects of telecom operators' infrastructures, systems and processes. In particular we have been engaged with telecom operators on the following topics.

21C Next-Generation Network Consultancy

The move from traditional legacy networks to all-IP fibre-rich broadband networks is a necessity for many fixed and mobile network operators in order to enable new converged service offerings at a significantly improved cost-base. However, a substantial technology change programme also brings risks. We bring thought-leadership and insights from BT's 21C and Super Fast Broadband programmes to support your transformation to next-generation networks and services and help you de-risk investment decisions and accelerate successful delivery through working with experienced associates. Our approach includes a business and technology audit, transformation roadmap, and building the feasibility and specification case. The first objective is to make an assessment of your existing market and operating conditions, as well as any NGN/NGA rollout you may have already commenced. This will then be used a baseline for producing a complete NGN/NGA plan to address those conditions. From this, detailed product, service, technology and operational specifications will enable you to progress with NGN/NGA design, build and operate stages in an optimal way.

Field Force Optimisation

The cost of operating a field force remains a considerable barrier to entry for telecom operators, and often ends up being outsourced. As parts of the field force have strong interactions with the external clients, optimising your field force with the help of BT Telconsult can lead to cost savings while also improving performance, customer satisfaction and employee morale. We leverage BT's long-standing experience in running a substantial field force as an incumbent operator with extensive investment in research and development on the optimisation of field force performance through automation and process engineering.

Next-Generation Wireless Technologies

2G, 2.5G, 3G, 4G…- the evolution of wireless technologies has gathered significant pace over recent years. BT has invested heavily in understanding next-generation wireless technologies, both as a practitioner and in our research and development activities. We continue to drive the development of wireless standards through industry forums such as the WiMAX forum and FMCA (Fixed-Mobile Convergence Alliance). Based on this commitment and experience, clients can seek our expertise and insights to help them make the right technology and business choices when it comes to next-generation wireless technologies.

Subsea Infrastructure Investment

BT has over 50 years of experience in submarine cable investment, planning design, procurement, implementation and operation. We also have one of the most extensive submarine cable route networks in the world. Our expert consultants are able to help manage your requirements in this specialist area, whether you are an operator or an investor; whether you are looking to initiate an investment, manage implementation of a project or provide operational support.

Network Cost Reduction

In today’s environment where investment capital is scarce, operators need to rely solely on their own ability to generate cash to fund their ongoing operations and expansion. BT has had to dramatically reduce its network expenditure both to fund large transformation programmes such as 21C but also to survive in an increasingly competitive environment. Our consultants can help you apply the same disciplines to your own operations, seeking to reduce both your ongoing operational expenditure but also taking a focused approach to your capital expenditure. This will maximise the overall cash contribution you obtain by building and maintaining your infrastructure.

Next Generation OSS Transformation

There are many drivers for OSS Transformation – improve organisational efficiency, launch of new products, change of business model, M&A, consolidation, field workforce optimization, end of life, architectural advances – sometime many of these arise simultaneously to heighten the need for a comprehensive next generation OSS transformation roadmap. BT has experienced many or all of these drivers in recent years but continues to enable customer experience improvements with a strong architectural approach to OSS re-engineering backed up with innovative performance measures and technology know-how. Consequently BT Telconsult is able to help telcom operator clients develop their strategic plans and provide specific expertise on design and implementation of technical solutions.

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