stdClass Object ( [nid] => 182 [type] => service [language] => en [uid] => 6 [status] => 1 [created] => 1328281823 [changed] => 1335522957 [comment] => 0 [promote] => 0 [moderate] => 0 [sticky] => 0 [tnid] => 0 [translate] => 0 [vid] => 182 [revision_uid] => 1 [title] => Managed Services [body] =>

BT Advise for Communications provides advice on a broad range of voice, broadband and data communications services, including managed network services (MNS) for fixed and mobile network operators, ISPs and telecoms resellers around the globe.

The MNS capability provides peace of mind by delegating the responsibility for the in-life management and performance of an operator’s network and IT solutions to BT. This means that operators can save money against an in-house solution by choosing one of a series of these Managed Services. Our services are bespoke with a basic service package covering core service transition and with the options to select additional services to suit existing or future business needs.

Our three leading services are called Local Access Optimisation (LAO), Mobile Network Optimisation (MNO) and Field Force Automation (FFA).

Local Access Optimisation (LAO) Service: The Local Access Network refers to the cables and equipment found between a customer’s premise and the local telephone exchange. Many telecommunication operators have been experiencing increasing problems maintaining this part of their network and this has often meant higher costs, reduced profitability and declining standards of customer service. The objective of the LOA solution is to address these challenges by way of improvements to process, up-skilling people through training and management and establishing performance metrics and standards.

Mobile Network Optimisation (MNO): Over the past 18 months, the proliferation of the Smartphone and Smart device has fundamentally changed the traffic profiles of mobile operator networks this has put a significant pressure on both data and signalling infrastructure. Network operators are often driven to extend or constrain the level of network investment as a result of a number of challenges. BT Advise for Communications have a successful and proven solution to radically improve mobile or fixed network performance on an “end-to-end” basis whilst driving network utilisation and harnessing return on investment.

Field Force Automation (FFA) locates field staff and equipment in the right place at the right time. This is done by optimising working practices and procedures as well as automating processes using advanced systems. The system delivering the automation is the Field Force Automation (FFA) capability solution. FFA can help Telecom Operators who have concerns around the high running costs of field operations, locating field personnel are at any one point in time and standardisation of processes in the field.

[log] => [revision_timestamp] => 1335522957 [format] => 1 [name] => Pravin Kumar Patel [picture] => [data] => a:2:{s:13:"form_build_id";s:37:"form-f2abae5333195ce6088b5430f885019f";s:9:"nodewords";a:7:{s:8:"abstract";a:1:{s:5:"value";s:0:"";}s:9:"canonical";a:1:{s:5:"value";s:0:"";}s:9:"copyright";a:1:{s:5:"value";s:0:"";}s:11:"description";a:1:{s:5:"value";s:0:"";}s:8:"keywords";a:1:{s:5:"value";s:0:"";}s:13:"revisit-after";a:1:{s:5:"value";s:1:"1";}s:6:"robots";a:2:{s:5:"value";a:6:{s:9:"noarchive";i:0;s:8:"nofollow";i:0;s:7:"noindex";i:0;s:5:"noodp";i:0;s:9:"nosnippet";i:0;s:6:"noydir";i:0;}s:11:"use_default";i:0;}}} [path] => services/managed-services [field_service_description] => Array ( [0] => Array ( [value] => An efficient network is essential for running an optimised telecoms business. Operators are challenged to maximise their current infrastructure while continuing to support increasing customer demands. BT’s range of Network Optimisation managed services can help you properly engineer and optimise your network infrastructure to ensure reliable performance. With each consulting engagement, BT takes a business-centric approach to mapping people, process and technology with corporate objectives. Utilising our structured methodologies, our consultants work closely with your executive and functional staff to understand your business needs, deliver in depth analyses and provide solution recommendations. We also ensure thorough knowledge transfer via hands-on explanations, formalised training for key personnel and detailed engagement deliverables to help you manage an optimal fixed or mobile network. [safe] => An efficient network is essential for running an optimised telecoms business. Operators are challenged to maximise their current infrastructure while continuing to support increasing customer demands. BT’s range of Network Optimisation managed services can help you properly engineer and optimise your network infrastructure to ensure reliable performance. With each consulting engagement, BT takes a business-centric approach to mapping people, process and technology with corporate objectives. Utilising our structured methodologies, our consultants work closely with your executive and functional staff to understand your business needs, deliver in depth analyses and provide solution recommendations. We also ensure thorough knowledge transfer via hands-on explanations, formalised training for key personnel and detailed engagement deliverables to help you manage an optimal fixed or mobile network. [view] => An efficient network is essential for running an optimised telecoms business. Operators are challenged to maximise their current infrastructure while continuing to support increasing customer demands. BT’s range of Network Optimisation managed services can help you properly engineer and optimise your network infrastructure to ensure reliable performance. With each consulting engagement, BT takes a business-centric approach to mapping people, process and technology with corporate objectives. Utilising our structured methodologies, our consultants work closely with your executive and functional staff to understand your business needs, deliver in depth analyses and provide solution recommendations. We also ensure thorough knowledge transfer via hands-on explanations, formalised training for key personnel and detailed engagement deliverables to help you manage an optimal fixed or mobile network. ) ) [field_related_cs] => Array ( [0] => Array ( [nid] => [safe] => Array ( ) [view] => ) ) [field_related_services] => Array ( [0] => Array ( [nid] => [safe] => Array ( ) [view] => ) ) [field_related_dl] => Array ( [0] => Array ( [nid] => 184 [safe] => Array ( [nid] => 184 [title] => Field Force Automation (FFA) [status] => 1 ) [view] => Field Force Automation (FFA) ) [1] => Array ( [nid] => 183 [safe] => Array ( [nid] => 183 [title] => Local Access Network Optimisation (LAO) [status] => 1 ) [view] => Local Access Network Optimisation (LAO) ) [2] => Array ( [nid] => 181 [safe] => Array ( [nid] => 181 [title] => Mobile Network Optimisation (MNO) [status] => 1 ) [view] => Mobile Network Optimisation (MNO) ) ) [field_related_links] => Array ( [0] => Array ( [url] => [title] => [attributes] => [view] => ) ) [taxonomy] => Array ( ) [page_title] => [nodewords] => Array ( [abstract] => Array ( [value] => ) [canonical] => Array ( [value] => ) [copyright] => Array ( [value] => ) [description] => Array ( [value] => ) [keywords] => Array ( [value] => ) [revisit-after] => Array ( [value] => 1 ) [robots] => Array ( [value] => Array ( [index] => 0 [noindex] => 0 [follow] => 0 [nofollow] => 0 [noarchive] => 0 [noodp] => 0 [nosnippet] => 0 [noydir] => 0 ) [use_default] => 0 ) ) [build_mode] => 0 [readmore] => 1 [content] => Array ( [field_service_description] => Array ( [#type_name] => service [#context] => full [#field_name] => field_service_description [#post_render] => Array ( [0] => content_field_wrapper_post_render ) [#weight] => -4 [field] => Array ( [#description] => [items] => Array ( [0] => Array ( [#formatter] => default [#node] => stdClass Object *RECURSION* [#type_name] => service [#field_name] => field_service_description [#weight] => 0 [#theme] => text_formatter_default [#item] => Array ( [value] => An efficient network is essential for running an optimised telecoms business. Operators are challenged to maximise their current infrastructure while continuing to support increasing customer demands. BT’s range of Network Optimisation managed services can help you properly engineer and optimise your network infrastructure to ensure reliable performance. With each consulting engagement, BT takes a business-centric approach to mapping people, process and technology with corporate objectives. Utilising our structured methodologies, our consultants work closely with your executive and functional staff to understand your business needs, deliver in depth analyses and provide solution recommendations. We also ensure thorough knowledge transfer via hands-on explanations, formalised training for key personnel and detailed engagement deliverables to help you manage an optimal fixed or mobile network. [safe] => An efficient network is essential for running an optimised telecoms business. Operators are challenged to maximise their current infrastructure while continuing to support increasing customer demands. BT’s range of Network Optimisation managed services can help you properly engineer and optimise your network infrastructure to ensure reliable performance. With each consulting engagement, BT takes a business-centric approach to mapping people, process and technology with corporate objectives. Utilising our structured methodologies, our consultants work closely with your executive and functional staff to understand your business needs, deliver in depth analyses and provide solution recommendations. We also ensure thorough knowledge transfer via hands-on explanations, formalised training for key personnel and detailed engagement deliverables to help you manage an optimal fixed or mobile network. [#delta] => 0 ) [#title] => [#description] => [#theme_used] => 1 [#printed] => 1 [#type] => [#value] => [#prefix] => [#suffix] => [#children] => An efficient network is essential for running an optimised telecoms business. Operators are challenged to maximise their current infrastructure while continuing to support increasing customer demands. BT’s range of Network Optimisation managed services can help you properly engineer and optimise your network infrastructure to ensure reliable performance. With each consulting engagement, BT takes a business-centric approach to mapping people, process and technology with corporate objectives. Utilising our structured methodologies, our consultants work closely with your executive and functional staff to understand your business needs, deliver in depth analyses and provide solution recommendations. We also ensure thorough knowledge transfer via hands-on explanations, formalised training for key personnel and detailed engagement deliverables to help you manage an optimal fixed or mobile network. ) [#title] => [#description] => [#children] => An efficient network is essential for running an optimised telecoms business. Operators are challenged to maximise their current infrastructure while continuing to support increasing customer demands. BT’s range of Network Optimisation managed services can help you properly engineer and optimise your network infrastructure to ensure reliable performance. With each consulting engagement, BT takes a business-centric approach to mapping people, process and technology with corporate objectives. Utilising our structured methodologies, our consultants work closely with your executive and functional staff to understand your business needs, deliver in depth analyses and provide solution recommendations. We also ensure thorough knowledge transfer via hands-on explanations, formalised training for key personnel and detailed engagement deliverables to help you manage an optimal fixed or mobile network. [#printed] => 1 ) [#single] => 1 [#attributes] => Array ( ) [#required] => [#parents] => Array ( ) [#tree] => [#context] => full [#page] => 1 [#field_name] => field_service_description [#title] => Short Description [#access] => 1 [#label_display] => hidden [#teaser] => [#node] => stdClass Object *RECURSION* [#type] => content_field [#children] => An efficient network is essential for running an optimised telecoms business. Operators are challenged to maximise their current infrastructure while continuing to support increasing customer demands. BT’s range of Network Optimisation managed services can help you properly engineer and optimise your network infrastructure to ensure reliable performance. With each consulting engagement, BT takes a business-centric approach to mapping people, process and technology with corporate objectives. Utilising our structured methodologies, our consultants work closely with your executive and functional staff to understand your business needs, deliver in depth analyses and provide solution recommendations. We also ensure thorough knowledge transfer via hands-on explanations, formalised training for key personnel and detailed engagement deliverables to help you manage an optimal fixed or mobile network. [#printed] => 1 ) [#title] => [#description] => [#children] => [#printed] => 1 ) [body] => Array ( [#weight] => -3 [#value] =>

BT Advise for Communications provides advice on a broad range of voice, broadband and data communications services, including managed network services (MNS) for fixed and mobile network operators, ISPs and telecoms resellers around the globe.

The MNS capability provides peace of mind by delegating the responsibility for the in-life management and performance of an operator’s network and IT solutions to BT. This means that operators can save money against an in-house solution by choosing one of a series of these Managed Services. Our services are bespoke with a basic service package covering core service transition and with the options to select additional services to suit existing or future business needs.

Our three leading services are called Local Access Optimisation (LAO), Mobile Network Optimisation (MNO) and Field Force Automation (FFA).

Local Access Optimisation (LAO) Service: The Local Access Network refers to the cables and equipment found between a customer’s premise and the local telephone exchange. Many telecommunication operators have been experiencing increasing problems maintaining this part of their network and this has often meant higher costs, reduced profitability and declining standards of customer service. The objective of the LOA solution is to address these challenges by way of improvements to process, up-skilling people through training and management and establishing performance metrics and standards.

Mobile Network Optimisation (MNO): Over the past 18 months, the proliferation of the Smartphone and Smart device has fundamentally changed the traffic profiles of mobile operator networks this has put a significant pressure on both data and signalling infrastructure. Network operators are often driven to extend or constrain the level of network investment as a result of a number of challenges. BT Advise for Communications have a successful and proven solution to radically improve mobile or fixed network performance on an “end-to-end” basis whilst driving network utilisation and harnessing return on investment.

Field Force Automation (FFA) locates field staff and equipment in the right place at the right time. This is done by optimising working practices and procedures as well as automating processes using advanced systems. The system delivering the automation is the Field Force Automation (FFA) capability solution. FFA can help Telecom Operators who have concerns around the high running costs of field operations, locating field personnel are at any one point in time and standardisation of processes in the field.

[#title] => [#description] => [#printed] => 1 ) [field_related_cs] => Array ( [#type_name] => service [#context] => full [#field_name] => field_related_cs [#post_render] => Array ( [0] => content_field_wrapper_post_render ) [#weight] => -2 [field] => Array ( [#description] => [items] => Array ( [0] => Array ( [#formatter] => default [#node] => stdClass Object *RECURSION* [#type_name] => service [#field_name] => field_related_cs [#weight] => 0 [#theme] => nodereference_formatter_default [#item] => Array ( [nid] => [safe] => Array ( ) [#delta] => 0 ) [#title] => [#description] => [#theme_used] => 1 [#printed] => 1 [#type] => [#value] => [#prefix] => [#suffix] => ) [#title] => [#description] => [#printed] => 1 ) [#single] => 1 [#attributes] => Array ( ) [#required] => [#parents] => Array ( ) [#tree] => [#context] => full [#page] => 1 [#field_name] => field_related_cs [#title] => Related Case Studies [#access] => 1 [#label_display] => above [#teaser] => [#node] => stdClass Object *RECURSION* [#type] => content_field [#printed] => 1 ) [#title] => [#description] => [#printed] => 1 ) [field_related_services] => Array ( [#type_name] => service [#context] => full [#field_name] => field_related_services [#post_render] => Array ( [0] => content_field_wrapper_post_render ) [#weight] => -1 [field] => Array ( [#description] => [items] => Array ( [0] => Array ( [#formatter] => default [#node] => stdClass Object *RECURSION* [#type_name] => service [#field_name] => field_related_services [#weight] => 0 [#theme] => nodereference_formatter_default [#item] => Array ( [nid] => [safe] => Array ( ) [#delta] => 0 ) [#title] => [#description] => [#theme_used] => 1 [#printed] => 1 [#type] => [#value] => [#prefix] => [#suffix] => ) [#title] => [#description] => [#printed] => 1 ) [#single] => 1 [#attributes] => Array ( ) [#required] => [#parents] => Array ( ) [#tree] => [#context] => full [#page] => 1 [#field_name] => field_related_services [#title] => Related Services [#access] => 1 [#label_display] => above [#teaser] => [#node] => stdClass Object *RECURSION* [#type] => content_field [#printed] => 1 ) [#title] => [#description] => [#printed] => 1 ) [#content_extra_fields] => Array ( [title] => Array ( [label] => Title [description] => Node module form. [weight] => -5 ) [body_field] => Array ( [label] => Body [description] => Node module form. [weight] => -3 [view] => body ) [revision_information] => Array ( [label] => Revision information [description] => Node module form. [weight] => 5 ) [author] => Array ( [label] => Authoring information [description] => Node module form. [weight] => 4 ) [options] => Array ( [label] => Publishing options [description] => Node module form. [weight] => 6 ) [menu] => Array ( [label] => Menu settings [description] => Menu module form. [weight] => 3 ) [path] => Array ( [label] => Path settings [description] => Path module form. [weight] => 7 ) [path_redirect] => Array ( [label] => URL redirects [description] => Path redirect module listing [weight] => 30 ) [nodewords] => Array ( [label] => Meta tags [description] => Meta tags fieldset. [weight] => 10 ) ) [#pre_render] => Array ( [0] => content_alter_extra_weights ) [field_related_dl] => Array ( [#type_name] => service [#context] => full [#field_name] => field_related_dl [#post_render] => Array ( [0] => content_field_wrapper_post_render ) [#weight] => 1 [field] => Array ( [#description] => [items] => Array ( [0] => Array ( [#formatter] => default [#node] => stdClass Object *RECURSION* [#type_name] => service [#field_name] => field_related_dl [#weight] => 0 [#theme] => nodereference_formatter_default [#item] => Array ( [nid] => 184 [safe] => Array ( [nid] => 184 [title] => Field Force Automation (FFA) [status] => 1 ) [#delta] => 0 ) [#title] => [#description] => [#theme_used] => 1 [#printed] => 1 [#type] => [#value] => [#prefix] => [#suffix] => [#children] => Field Force Automation (FFA) ) [1] => Array ( [#formatter] => default [#node] => stdClass Object *RECURSION* [#type_name] => service [#field_name] => field_related_dl [#weight] => 1 [#theme] => nodereference_formatter_default [#item] => Array ( [nid] => 183 [safe] => Array ( [nid] => 183 [title] => Local Access Network Optimisation (LAO) [status] => 1 ) [#delta] => 1 ) [#title] => [#description] => [#theme_used] => 1 [#printed] => 1 [#type] => [#value] => [#prefix] => [#suffix] => [#children] => Local Access Network Optimisation (LAO) ) [2] => Array ( [#formatter] => default [#node] => stdClass Object *RECURSION* [#type_name] => service [#field_name] => field_related_dl [#weight] => 2 [#theme] => nodereference_formatter_default [#item] => Array ( [nid] => 181 [safe] => Array ( [nid] => 181 [title] => Mobile Network Optimisation (MNO) [status] => 1 ) [#delta] => 2 ) [#title] => [#description] => [#theme_used] => 1 [#printed] => 1 [#type] => [#value] => [#prefix] => [#suffix] => [#children] => Mobile Network Optimisation (MNO) ) [#title] => [#description] => [#children] => Field Force Automation (FFA)Local Access Network Optimisation (LAO)Mobile Network Optimisation (MNO) [#printed] => 1 ) [#single] => 1 [#attributes] => Array ( ) [#required] => [#parents] => Array ( ) [#tree] => [#context] => full [#page] => 1 [#field_name] => field_related_dl [#title] => Related Downloads [#access] => 1 [#label_display] => above [#teaser] => [#node] => stdClass Object *RECURSION* [#type] => content_field [#children] => Field Force Automation (FFA)Local Access Network Optimisation (LAO)Mobile Network Optimisation (MNO) [#printed] => 1 ) [#title] => [#description] => [#children] => [#printed] => 1 ) [field_related_links] => Array ( [#type_name] => service [#context] => full [#field_name] => field_related_links [#post_render] => Array ( [0] => content_field_wrapper_post_render ) [#weight] => 2 [field] => Array ( [#description] => [items] => Array ( [0] => Array ( [#formatter] => default [#node] => stdClass Object *RECURSION* [#type_name] => service [#field_name] => field_related_links [#weight] => 0 [#theme] => link_formatter_default [#item] => Array ( [url] => [title] => [attributes] => [#delta] => 0 ) [#title] => [#description] => [#theme_used] => 1 [#printed] => 1 [#type] => [#value] => [#prefix] => [#suffix] => ) [#title] => [#description] => [#printed] => 1 ) [#single] => 1 [#attributes] => Array ( ) [#required] => [#parents] => Array ( ) [#tree] => [#context] => full [#page] => 1 [#field_name] => field_related_links [#title] => Related Links [#access] => 1 [#label_display] => above [#teaser] => [#node] => stdClass Object *RECURSION* [#type] => content_field [#printed] => 1 ) [#title] => [#description] => [#printed] => 1 ) [#title] => [#description] => [#children] =>

BT Advise for Communications provides advice on a broad range of voice, broadband and data communications services, including managed network services (MNS) for fixed and mobile network operators, ISPs and telecoms resellers around the globe.

The MNS capability provides peace of mind by delegating the responsibility for the in-life management and performance of an operator’s network and IT solutions to BT. This means that operators can save money against an in-house solution by choosing one of a series of these Managed Services. Our services are bespoke with a basic service package covering core service transition and with the options to select additional services to suit existing or future business needs.

Our three leading services are called Local Access Optimisation (LAO), Mobile Network Optimisation (MNO) and Field Force Automation (FFA).

Local Access Optimisation (LAO) Service: The Local Access Network refers to the cables and equipment found between a customer’s premise and the local telephone exchange. Many telecommunication operators have been experiencing increasing problems maintaining this part of their network and this has often meant higher costs, reduced profitability and declining standards of customer service. The objective of the LOA solution is to address these challenges by way of improvements to process, up-skilling people through training and management and establishing performance metrics and standards.

Mobile Network Optimisation (MNO): Over the past 18 months, the proliferation of the Smartphone and Smart device has fundamentally changed the traffic profiles of mobile operator networks this has put a significant pressure on both data and signalling infrastructure. Network operators are often driven to extend or constrain the level of network investment as a result of a number of challenges. BT Advise for Communications have a successful and proven solution to radically improve mobile or fixed network performance on an “end-to-end” basis whilst driving network utilisation and harnessing return on investment.

Field Force Automation (FFA) locates field staff and equipment in the right place at the right time. This is done by optimising working practices and procedures as well as automating processes using advanced systems. The system delivering the automation is the Field Force Automation (FFA) capability solution. FFA can help Telecom Operators who have concerns around the high running costs of field operations, locating field personnel are at any one point in time and standardisation of processes in the field.

[#printed] => 1 ) [links] => Array ( ) )